Upgrade: leave the past behind

So my 6 year old phone decided to go on mute, permanently.

I tried various remedies, restarts, factory resets etc, but none resolved the problem.

The only way forward was an upgrade, a new phone.

So a new phone, well second hand, was acquired and the upgrade made.

But as the software transfer was complete a sneaky ‘feature’ remained. A shadow of the past!

Now the new phone showed the mute button was still on!

For me a picture and a lesson that dysfunction from the past can unwittingly imprint the future.